ONE DAY COURSE TEACHING YOU EVERYTHING YOU NEED TO KNOW TO RUN YOUR OWN CLEANING BUSINESS
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Cleaning is hard physical work that can sometimes involve challenging customers with exacting standards. So if you are not motivated enough to personally tackle manual labour, or resilient enough to meet a client's exacting expectations, this isn't the business for you. At the very least, your own work ethic will filter through to your staff, and harm your business value and brand. You will also need to know how to install confidence in your clients, so good customer relation techniques and skills are essential. Your clients have to trust you implicitly if they’re going to hand over the keys to their property, so building that trust and keeping this is essential!
Natalia Nicholson is the founder of Essex County Cleaners. She have over 10 years of business experience across various industries that include Marketing, Legal, P.R, Ecommerce, Accounts, Finical Advisory, HR and I.T with over 7 years in the cleaning business.
Essex County Cleaners was set up with a couple of buckets and cleaning products. From this, the company grew organically with the Directors getting their hands dirty from day one!
Essex County Cleaners started as a domestic cleaning company to evolve and now include office contract cleaning, commercial cleaning , after build cleaning, window cleaning, kitchen & duct cleaning. Essex & Surrey County Cleaners now manage National UK Contracts in retail & leisure, along with bidding for government awarded contracts. This was established in just one 1 year, with a turnover of £500K in our first year of business and we kept growing.
As a cleaning business lessons were learnt along the way - by failing the way to success. The cleaning sector is very tough, managing client expectations along with employees - and juggling all areas of your business can be very stressful. Let us teach you what we learnt the hard way!